Rising popularity of mobile POS systems
In the digital era of today, mobile Point of Sale (POS) systems are slowly gaining popularity. Multiple mobile POS devices on the counter of an F&B outlet or waiters taking orders on a mobile POS is now a common sight. You may even have experienced the scenario of paying for goods and services on a handheld mobile POS device.
What is a mobile POS, and why is it popular?
In short, a mobile POS device has the same functions and serves the same purpose as a traditional desktop POS machine. For example, mobile POS devices are able to take orders, receive payments, scan codes, and more. With the right software, it will also be able to serve secondary functions such as data collection and analytics, customer loyalty, and more.
The only thing that differentiates them is the portability of mobile POS devices. Being much smaller and more lightweight, mobile POS devices can be easily carried anywhere and everywhere, without strain.
Since a mobile POS device only requires an internet connection to function, its portability opens up vast possibilities for businesses on the move. For instance, pushcarts, food trucks, delivery, and events will all benefit from the use of a mobile POS.
Furthermore, a mobile POS can bring service to your customers, instead of making customers wait in line. A waiter can simply carry the mobile POS to the table, process the transaction, and move on to other tables or tasks. This is much more convenient and efficient than keeping an employee tethered to a desktop POS machine.
Another standout advantage of a mobile POS system is that it can be connected to many ports such as Micro USB, Type C, HDMI, audio jack and a few categories of LAN ports. This can extend the functionality of mobile POS according to business needs.
How to choose a mobile POS?
To meet the demand for mobile POS devices, many POS hardware companies have designed their own version of mobile POS. With so many options in the market, it can be difficult to find the best POS to suit your business needs. Other than basic POS criteria like OS, processor, and connectivity, here are some criteria to narrow down the search:
Weight. Mobile POS devices standout from other devices due to its portability. Thus, it would be self-defeating to choose a heavy mobile POS device. While businesses cannot expect mobile POS devices to be as lightweight as consumer mobile phones, a good benchmark is approximately 300 grams.
Comfort. Other than the weight, the mobile POS device should be comfortable to hold for long hours. The grip should fit the curve of your hand, to prevent accidents like dropping the POS on the floor.
Built-in functions. Different mobile POS devices may be designed for different usage scenarios. Thus, some POS devices may only have a scanner or printer, while some may have both. Be clear on your business requirements and choose POS devices which fit them well.
If you are looking to compete in the digital era, a mobile POS system is a necessity as it can transform any location into a potential point of sale – it removes geographic limitations and grants your business access to a larger pool of opportunities.
Comparing different categories of POS hardware? Find out more here.